Shipping Policy
Thank you for visit us at www.thequeenofnoveltycakes.co.uk. Following are the Terms and Conditions that constitute our Shipping Policy
Dear customer,
We would like to make you aware that the shipping time may be affected by the Royal Mail strike. We are doing all we can to speed up your order to minimise any delays that may be caused by them.
Don't worry! We have changed our shipping option from 2nd class to 48hs tracked option to make sure you can check where abouts your parcel is.
If you have any questions please contact us.
Thank you for your order
Viodar Cakes Team
Shipping processing time:
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All order are processed within 3-7 business days. Orders are not shipped on Sundays or bank holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. In addition, please take in consideration that maybe delay in shipping due covid-19 global situation. We are really appreciate your supporting our small business during this difficult times.
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Shipping rates & delivery estimates:
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Shipping charges for your order will be calculated and displayed at checkout.
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Our primary shipping method will be Royal Mail. If you would like to choose different shipping company please contact us before your place the order. We are not be able to change this preferences after your checkout paid completed.
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If Royal Mail International cost does not includes on the checkout. Please contact us to calculate your cost rate and shipping time before you purchase.
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